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File Transfer via FTP

As a service to our clients, we offer an FTP site to upload your art work.  To gain access to our FTP site, you need a user id and password.  To request access, please send an email to:

Please be sure to view our Art Requirements.

Click Here to access our FTP site.

Artwork Requirements

Receiving artwork in the appropriate format ensures the accurate and fast production of your order. Please review the art guidelines below and give us a call before submitting your artwork. We work with both MAC and PC platforms.

  1. Artwork must be an Adobe Illustrator file saved as version CS4 (or less) and as an encapsulated postscript (.eps) file or Adobe Illustrator (.ai) file.
  2. All fonts must be converted to outlines. Please indicate the name(s) of font(s).
  3. When imprinting in color use Pantone spot colors and please indicate exact PMS color number.
  4. All Quark files need to be “collected for output.” All screen and printer fonts must be included (font names ONLY are NOT acceptable) as well as any images.
  5. Send a PDF as a backup file.
  6. After placing art files on PakCom FTP, Please e-mail backup pdf of artwork to
  7. Any artwork submitted that does not meet these requirements may delay the order and incur art charges.

If you have any questions regarding what is and is not acceptable, PLEASE CALL PAKCOM at 781-890-3888.

Note: Microsoft office programs (i.e. Microsoft Word, Microsoft Power Point, etc.) are not graphics programs and are not acceptable file formats. Art that is placed or copied from one program into Illustrator is also unacceptable.


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Contact PakCom

  • PakCom Incorporated
  • Address: 196 Newton Street
    Waltham, MA 02453
  • Phone: (781) 890-3888
  • Fax: (781) 890-3886


Contact Pakcom

PakCom Incorporated
24 Crescent Street, Suite 401
Waltham, MA 02453

Phone: 781-890-3888
Fax: 781-890-3886

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