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Your Privacy

PakCom Incorporated is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you request a quote or place an order, we need to know your contact information which typically includes your company name, a contact name at your company, shipping and billing addresses, and email address.  This allows us to process and fulfill your requests. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

We collect email addresses for inclusion in our email marketing newsletters program.  You can unsubscribe by clicking the link on the newsletter or by contacting us.  We will promptly remove you from our newsletter list.

We may also use your company’s information to collect credit history on your company from third party companies such as Dun and Bradstreet.

Payment Information

We collect payment either by check or credit card.  Payment by credit card are made on line with our credit card processing company like PayPal.  We never collect your credit card information.

How does PakCom protect customer information?

We use a Secure Server for maintaining personal information.  All of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will PakCom disclose the information it collects to outside parties?

PakCom does not sell, trade, or rent your information to others.

PakCom may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of PakCom, our users, or others.

Your Consent

By using our website, requesting a quote, or placing an order, you consent to the collection and use of this information by PakCom Incorporated.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Questions and Feedback

If you have any questions or feedback related to our Privacy Policy, please email us at


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Contact Pakcom

PakCom Incorporated
24 Crescent Street, Suite 401
Waltham, MA 02453

Phone: 781-890-3888
Fax: 781-890-3886

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